Reneva
Terms of service
Last updated: 3 August 2026
These terms govern the use of Reneva, the service provided by Green Marketing Agency (“the provider”). By using the service you accept them. If you do not accept them, do not use the service.
1. What the service is
Reneva is a web application for managing renewals and due dates, jobs, clients, expenses, time and documents, aimed at freelancers and agencies. It is delivered over the internet as software-as-a-service: you do not receive a copy of the program, you receive access to an instance operated by the provider.
2. ⚠️ The service is in BETA
This is a beta version. Without softening it:
- the service is provided “as is” and “as available”, with no warranty of error-free operation;
- no minimum availability is guaranteed: there is no SLA, no uptime commitment and no penalty for an outage;
- features may change, be replaced or be removed, possibly without notice, if the product's evolution requires it;
- there may be downtime for maintenance, updates or security updates, including during business hours.
The practical consequence, to be taken seriously: do not use the service as the only copy of data you cannot do without. CSV export (section 5) exists precisely for this — use it regularly.
3. Account and your responsibilities
To use the service you must register an account with accurate details. You are responsible for:
- keeping your credentials safe: anyone signing in with your credentials acts as you. Enabling two-step verification is recommended;
- the activity of the users you invite into your installation and the permissions you grant them;
- the data you upload: you are entitled to process it and you have informed the people it refers to. In particular, for your clients' records you are the data controller and the provider acts as a processor under Article 28 GDPR — see Privacy policy, section 2.b;
- lawful use: no unlawful content, no third-party data processed without a legal basis, no attempts to reach other users' installations.
4. Acceptable use
You may not: circumvent technical or security limits; attempt unauthorised access; upload malicious code; subject the service to artificial load or to automated scanning that has not been agreed; use the service or its artificial-intelligence features as a proxy for purposes unrelated to running your own business; resell access to third parties without a written agreement.
5. Your data stays yours
The data you enter is and remains yours. The provider does not acquire ownership of it, does not use it for its own purposes, does not sell it and does not use it to train artificial-intelligence models.
You can export it at any time in CSV format from the main lists of the application, on your own and without having to ask. That is your way out: use it as a backup too (see section 2).
6. ⚠️ Tax documents: you verify them
The service can generate quotes, invoices, credit notes, receipts and XML files for the Italian e-invoicing system (SdI), and can transmit them through third-party providers that you configure.
Reneva is not a tax advisory service. Tax regimes, rates, VAT natures, withholding, social-security surcharges, stamp duty and every other tax choice depend on the data and settings you enter. Therefore:
- every generated document must be verified by you or by your accountant before it is sent to the client or to the SdI;
- the provider is not liable for tax errors, penalties or disputes arising from documents issued without that verification;
- the provider is not a withholding agent, is not a tax intermediary and does not provide tax assistance.
7. Suspension
The provider may suspend or close an account — with notice where possible, and immediately where the situation requires it — in case of: breach of these terms, unlawful or abusive use, activity that puts the security or stability of the service at risk for other users, non-payment (once the service is paid).
Except in cases of unlawful conduct or orders from an authority, you are given the chance to export your data before it is permanently deleted.
8. Limitation of liability
To the maximum extent permitted by applicable law, the provider is not liable for indirect damage, loss of profit, loss of goodwill, loss of or damage to data not attributable to its gross negligence or wilful misconduct, nor for temporary unavailability of the service (see section 2).
Nothing in these terms excludes or limits liability for wilful misconduct, gross negligence or personal injury, nor the rights that the law grants consumers on a mandatory basis.
9. Changes to these terms
These terms may change. Changes are published on this page with a new date at the top; if they are substantial, the provider also flags them in the application or by email. Continuing to use the service after a change means accepting it; if you do not accept it, you can export your data and close your account.
10. Governing law and jurisdiction
These terms are governed by Italian law. Any dispute falls under the jurisdiction of the courts of the provider's registered office, save for the mandatory consumer jurisdiction where the user acts as a consumer under the Italian Consumer Code.
11. Contact
Service provider: Green Marketing Agency — Via Louis Pasteur 2, 67100 L’Aquila (AQ), Italy — VAT no. IT02106940667 — info@greenmarketing.agency. Full details and the contact for personal-data matters are in the Privacy policy, section 1.